CASE STUDY · THE HARLEY MEDICAL GROUP

41% more enquiries
from a well-run account.

Even strong accounts contain opportunities. Our independent audit identified and quantified a route to materially increase enquiry volume.

THE CHALLENGE

Finding upside in an already capable account.

The account was already being run competently. The challenge was to look beyond obvious hygiene issues and establish whether meaningful additional performance was still available.

WHAT WE DID

Independent analysis beyond the obvious.

We examined strategy and implementation across more than 400 criteria, challenging assumptions and prioritising opportunities according to their likely commercial impact.

THE OUTCOME

A route to 41% more enquiries.

The audit identified and quantified an opportunity to increase enquiry volume by 41%, demonstrating the value of independent scrutiny even in a well-run account.

Unscrambled provided a thorough and insightful audit of our paid search activity. Their analysis identified clear opportunities to improve performance, and the recommendations were practical, commercially focused and easy to implement.

The Harley Medical Group

KEY FACTS

41%increase in enquiries (opportunity identified)

Comprehensiveaudit of a well-managed account

Practicalprioritised recommendations

Greater impactmore enquiries, more patients

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